1. Who We Are
SoulPrint ("we", "our", or "us") operates the website soulprint.ai, a personality discovery platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
If you have questions about this policy, contact us at [email protected].
2. Information We Collect
Information you provide directly:
- Email address (only if you choose to enter it for your results)
- Payment information (processed securely by Stripe/Razorpay — we never store card numbers)
- Your quiz answers and personality responses
Information collected automatically:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL
- Approximate location (country/city level, via IP address)
3. How We Use Your Information
We use the information we collect to:
- Deliver your personality results and soul card
- Process payments for premium reports
- Send you your paid report via email (if applicable)
- Respond to support requests
- Improve our quiz and user experience
- Detect and prevent fraudulent activity
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your quiz answers for advertising profiling.
4. Disclosure of Information
We may share your information only in the following limited circumstances:
- Payment processors: Stripe and/or Razorpay receive payment data to process transactions. Their privacy policies apply to data they collect.
- Analytics providers: We use Netlify Analytics (privacy-first, no cookies, no cross-site tracking) to understand traffic patterns.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfer: In the event of a merger or acquisition, your information may be transferred with appropriate notice.
5. Cookies & Tracking
SoulPrint uses minimal cookies:
- Strictly necessary cookies: Used to maintain your session during the quiz.
- No third-party advertising cookies.
- No cross-site tracking.
You can disable cookies in your browser settings. This may affect quiz functionality.
6. Data Retention
Quiz responses are processed in-session and are not stored on our servers after your result is generated. If you purchase a report, your email address and transaction record are retained for 3 years for accounting and legal compliance purposes.
7. Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Payment data handled exclusively by PCI-DSS compliant processors (Stripe, Razorpay)
- No storage of raw payment card information on our servers
No method of internet transmission is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
8. Your Rights
Under applicable Indian and international law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
9. Children's Privacy
SoulPrint is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of SoulPrint after changes constitutes acceptance of the updated policy.