Get in touch
Customer Support
We typically respond within 24–48 business hours. For payment-related issues, please include your order ID or the email address used at checkout.
Email Support
Phone (India)
+91 77090 86556
Support Hours
Monday – Friday, 10:00 AM – 6:00 PM IST
💡 Fastest resolution: Email us at [email protected] with your payment reference number and we'll resolve it within one business day.
Legal information
Registered Company Address
As required by Indian consumer protection regulations, our registered business address is listed below.
SoulPrint
[Your Full Registered Address Line 1]
[City, State – PIN Code]
India
Phone: +91 77090 86556
Email: [email protected]
[City, State – PIN Code]
India
Phone: +91 77090 86556
Email: [email protected]
Common questions
Frequently Asked
I paid but didn't receive my report.
Check your spam folder first. If it's not there, email us with your payment reference and we'll resend it within 2 hours.
I want a refund.
We offer full refunds within 7 days of purchase, no questions asked. See our Cancellation & Refund Policy for details.
My result doesn't feel right.
You can retake the test as many times as you