Customer Support
We typically respond within 24–48 business hours. For payment-related issues, please include your order ID or the email address used at checkout.
Registered Business Address
As required by Indian consumer protection regulations, our registered business address is listed below.
Frequently Asked
I paid but didn't receive my report.
Check your spam or promotions folder first. If it's not there, email us at support@thesoulprint.com with your payment reference and we'll resend it within 2 hours.
I want a refund.
We offer full refunds within 7 days of purchase, no questions asked. See our Cancellation & Refund Policy for details.
My result doesn't feel right.
You can retake the quiz as many times as you like — it's completely free. Each attempt may produce a different result depending on how you answer. If you feel strongly your paid report is inaccurate, contact us within 7 days for a full refund.
Is my payment information safe?
Yes. All payments are processed by Gumroad, a PCI-DSS compliant payment processor. We never store your card number, CVV, or any raw payment data on our servers.
Can I share my Soul Card?
Absolutely — that's what it's for. Download it from your result page and share it anywhere. Please keep attribution to SoulPrint when sharing publicly.